Contact Info:
Cell – 0833 788 394
Email – mooidraaimushrooms@gmail.com
Shipping Info:
In order to save you as much money as possible, we make use of the PUDO Locker system from The Courier Guy. Please consider the instructions below:
Method :
– First, select the items you wish to purchase, then proceed to checkout.
– Choose the shipping method.
– If the “Locker to Locker” option was chosen, visit https://thecourierguy.co.za/locker-courier-services/ to find the locker closest to you (no need to register).
– Tick the “Add a note to your order” box, then copy and paste the name of the locker into notes.
– Once payment is confirmed, we will package your order and send you a tracking number.
Package retrieval
– A pin will be sent to you via sms and email (from Pudo) for collection once your order has reached its destination (this email and sms will notify you of the exact address of the locker as well as your retrieval pin)
– You will be able to see when the package has arrived at the locker you have chosen. Once there, select the pick up option on screen and type in the pin sent to you. (To track parcel visit https://portal.thecourierguy.co.za/track )
– The locker with your parcel will then open up.
– The lockers are open 24/7, day and night, at selected locations, so you can visit them when it’s convenient for you.
PLEASE NOTE THAT THE PARCEL WILL ONLY BE AVAILABLE FOR 48HOURS.
-Finality of Locker Selection: Once a Pudo locker has been selected for a shipment, the destination cannot be changed (as per The Courier Guy). If a different locker is desired, a new shipment must be created at the customer’s expense.
-Customer Responsibility for Punctuality and Accuracy: Mooidraai Mushrooms is not responsible for issues arising from the customer’s failure to collect an order on time or for orders sent to the wrong address if no Pudo locker was specified.
-Default Locker Selection: If the customer does not specify a Pudo locker in the order notes, we will automatically select the Pudo locker that is closest to the provided shipping address.